Operation Supervisor Night

Job ID: 3141222 | Amazon.com Services LLC

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

Sets and clarifies requirements and expectations for Operations and Area Managers, measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Regular bending, lifting, stretching and reaching both below the waist and above the head.

Bachelor’s degree or equivalent, or 2+ years of equivalent experience.

• 5+ years of direct management experience.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
• Works flexible hours as business demands, including overnight, weekends and holidays.

Bachelor’s degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field.

Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

#