Product manager Risk Management

Amazon - Middle Mile is seeking a Risk Specialist to assist with identity verification and fraud mitigation for daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.

Amazon is looking for a Risk Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Risk Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Risk Specialist will be responsible for a wide range of duties related to identity verification.

Detailed knowledge of related accounts identification

Provide data analysis, conduct complex investigations and review investigations.

Pull data from numerous databases (using Excel, SQL and/or other database) and to perform ad hoc reporting and analysis as needed

Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends. Identify the patterns from the investigations and the data analysis

Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations

Understand the business impact of the trends and make decisions that make sense based on available data

Work within various time constraints to meet critical business needs, while measuring and identifying activities performed

Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum

Participate in ad-hoc projects and assignments as necessary

Partner with cross functional teams across Amazon for collaboration on fraud risks and investigations

Apply risk management best practices to mitigate issues, identify operational inefficiencies and improve processes

Constantly monitor metrics to identify deviations, and spot emerging frauds/ MOs that are adopted by bad actors

5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

• 3+ years of managing food safety and quality in a large-scale retail or manufacturing environment experience
• Bachelor's degree in Food Science or related field
• Knowledge of retail food code and regulations governing grocery retail at local, state, and federal levels
• Bachelor's degree or equivalent
• Experience interacting with local food safety regulators

3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

#