Configuration and Data Manager

Who is BTO Research?
Di seguito, troverà un'analisi completa di tutti i requisiti per i potenziali candidati e le istruzioni su come candidarsi. BTO Research is a consulting firm , part of the Relatech Group , that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in Project Management , Digital Transformation , Change Management , Cybersecurity and Digital Marketing .Ensure the operational stability and governance of the IT Asset Management platform, supporting accurate and reliable asset data management.Act as the key point of coordination between the IT Asset Management team and the ServiceNow platform team for platform configuration, governance, and enhancements.Oversee the administration and evolution of ServiceNow ITAM modules and CMDB structures to support IT asset lifecycle processes.Ensure data integrity, consistency, and completeness across asset records and related data structures.Manage and monitor integrations between ServiceNow and enterprise systems to maintain aligned and synchronized asset data.Collaborate with ITSM teams and other technology stakeholders to ensure alignment between processes, platforms, and data models.Contribute to platform improvements, data governance initiatives, and the continuous optimization of ITAM capabilities.
Minimum 5 years of experience in ServiceNow platform administration, IT Asset Management tools, or comparable enterprise platform environments.Strong familiarity with ServiceNow ITAM modules (HAM Pro, SAM Pro) and CMDB architecture and table management.Experience managing data integrations and synchronization across enterprise systems.Working knowledge of IT service management processes and governance frameworks such as ITIL or ISO standards.Bachelor's degree in Information Technology, Computer Science, or a related discipline.Nice to Have: ServiceNow certifications, such as Certified System Administrator (CSA) or Implementation Specialist.
Where: The position is based in Milan , with occasional business travel and the possibility of an exciting relocation opportunity to Luxembourg .
A dynamic, young, and fast-growing environmentFlexible thinking and working approachesHands-on experience in a stimulating, project-based contextOpportunities to learn from industry professionalsOn-the-job training (and more)The chance to work on real projects with tangible impactThe chance to work on real projects with tangible impact
xrdbqlu For us, talent is a matter of energy, not labels.