Information Technology Support Engineer

NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We are looking for IT End User Support Technicians who enjoy hands‑on technical work and direct interaction with end users.

This is an onsite IT support role ideal for candidates with experience in end‑user computing. You will be the first point of contact for technical issues at the customer location, helping users resolve hardware and software problems and ensuring a smooth day‑to‑day operation.

Primarily support end‑user devices such as the following:

Support Microsoft software (e.g. Windows 11, Microsoft Outlook)

iPhone configuration

Network knowledge

WIN11 imaging compulsory

Local and network printer knowledge

IT asset inventory

Thermal printer support

Handheld scanner support

Video conferencing equipment

Experience in ServiceNow ticketing system compulsory

Previous experience supporting IT in a plant environment

Experience with Microsoft Windows operating systems

Familiarity with standard office applications (Microsoft Office, etc.)

Networking knowledge (TCP/IP, Wi-Fi, VPN)

Exposure to ticketing tools (ServiceNow)

Clear verbal and written communication

Technical college diploma or equivalent in computer science or related field

OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment

Opportunities for training, certification and career growth

We celebrate diversity and are committed to creating an inclusive environment for all employees. xrdbqlu If you require any reasonable adjustments during the recruitment process, please let us know – we’re here to ensure you have the support you need to apply and succeed.

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