Guest Services Hosts

Area: Guest Experience and Customer Service

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

The Aura Host meets the daily operations of the department, committing to achieving excellence in customer satisfaction. The trainee will help the department in the following activities.

Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.

Be aware of the Voice of the Customer results, complying with the defined improvement plans.

Manage the guests’ digital experience, according to the global strategy.

Verify material orders following the set product guidelines, for better optimisation of economic resources.

Very good knowledge of Italian and English

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies.