Responsabile Planning & Control - Business Area

Job ID: 3195685 | Amazon Fulfillment Poland sp. We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, discounts for meals at the company’s canteen, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

Support safety programs and compliance to ensure a safe work environment for all associates

Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX

Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team

Conduct shift planning and forecasting, alongside assigning and directing work

Plan for and identify root causes of inventory deviation, via cause and effect analysis

Support network-wide fulfillment & operations-focused quality initiatives

Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents

Your role and responsibilities in your FC and within operations

Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity

we need you to ensure that process discipline is adhered to across all shifts and departments

Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements

Liaise with Area Managers and Operations Managers to support the communication of all policies related to process compliance, drive continuous improvement through removing obstacles, i.Support in interviewing and training fulfillment center managers and associates, developing talent and hiring the next generation of managers

A degree from an accredited university or equivalent experience in operations management

Relevant experience in performing data analysis and understanding data sets and tools

Proficient in the local language and English, both spoken and written

Advanced MS Office suite user, especially Excel

Knowledge of and experience with Lean and Six Sigma methodologies and techniques

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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