Business Operations Officer

Job ID: 10399579 | Amazon UK Services Ltd. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Lead operational teams on a shift, deal with issues, and positively impact site performance

• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• You'll lead shifts at one of our operational sites, and you'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day‐to‐day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range – delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast‐paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.
Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.
Relevant experience in people and stakeholder management

• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience in key areas of production and supply chains

Preferred qualifications are not required to apply for a position at Amazon. Experience in Lean, Six Sigma and Kaizen techniques
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment