Head Of Operations - Remote

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought‐out leader in the transformation of global work.SummaryThe Operations Manager is a hands‐on executor responsible for driving and delivering operational initiatives end‐to‐end in a fast‐paced environment. This role owns projects from problem identification through implementation, using data to inform decisions and measure impact. The Operations Manager defines the right approach to solve operational challenges, prioritizes effectively across multiple initiatives, and executes with a strong focus on results. Support automation initiatives to reduce manual processes and improve accuracy and speed.Ensure adherence to operational controls, compliance requirements, and risk management practices.Contribute to fraud prevention and regulatory alignment efforts by maintaining strong operational standards.Monitor operational performance metrics and elevate risks or gaps to leadership.Drive customer‐focused process improvements to enhance turnaround times, resolution quality, and escalation handling.Expand and improve self‐service options to reduce dependency on manual support.Implement regular feedback loops to capture insights and inform continuous improvement.Execute operational projects and strategic initiatives in collaboration with senior leaders.

3+ years of experience in operations, preferably in a fast‐paced environment (Tech/FinTech start‐up experience a plus).Strong analytical skills with ability to turn data into actionable insights (SQL familiarity a plus).Collaborative team player with high energy and a bias for action.

Stock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork access

At Deel, we're an equal‐opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. As a fully remote company, we also utilise AI‐powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy.