(Remote)Technical Writer

Technical Author at Canonical .
We have dozens of positions available, for teams and products across the organisation, at all levels from Graduate to Senior Staff.
These are not traditional technical writer roles. As a Technical Author, you will lead the documentation efforts of a Canonical team, in engineering, business operations or another part of the company.
Even the most junior Technical Authors will have the opportunity to develop and demonstrate technical authority, contributing to documentation practice as a first-class engineering and business discipline.
You will work with the Diátaxis approach to documentation and help elevate standards of technical writing through attention to theory and practice.
The role of a Technical Author
product-focused Technical Author
In this role you'll help the team develop documentation that serves the needs of the product's users. You will have responsibility for the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.
customer-focused Technical Author
works in a team such as Field Engineering, Customer Success or Support, dealing with users of complex suites of Canonical software products, sometimes deployed in custom configurations. In this role you'll take a responsive approach to software documentation problems and develop a strong understanding of how products work together and are used in the real world.
operations-focused Technical Author
is part of a business team, for example Legal, HR or Talent. In this role you will help develop and improve materials that hundreds of colleagues rely on daily, and define patterns of business communication for a rapidly-growing organisation.
Canonical's documentation practice team , that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence and drive the development of documentation practice and theory, across the company and in the open-source software community.
These are fully remote roles, open to candidates across the globe.
As a Technical Author you will
Create, maintain and improve software and other documentation
Work with your team members, to help them make effective documentation contributions
Encourage and support community engagement in and contribution to documentation
Help standardise the structure, presentation, style and language of content across products
Cares deeply about functional written communication
Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation
Has a record of community engagement, in open-source software, documentation, research or other disciplines
Is sympathetic to the needs and challenges of open-source software and its communities
Demonstrates technical curiosity, and is fascinated by software technology and its challenges
Has experience of software development contexts
Linux, working on the command line, Git, documentation markup languages (reStructuredText, MyST)
Is able to travel twice a year for up to two weeks for events
User-experience, interaction or visual design
We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. Annual compensation review
Annual holiday leave
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.