Reception & Office Assistant

Join Our Team at HuFriedyGroup – Innovating Excellence in Dental Instrument Manufacturing

At HuFriedyGroup, we are committed to providing high-quality dental instruments to organizations and professionals worldwide. We value innovation, craftsmanship, and dedication to improving oral health outcomes globally. Our people are our strength, and we foster a collaborative environment where every team member can thrive. When you join HuFriedyGroup, you become part of a company that truly values YOU, and we are committed to investing in your future both professionally and personally. We offer competitive salaries, comprehensive healthcare benefits, tuition assistance, generous paid time off, holidays, a matching 401(k), and annual merit and incentive plans.

This position supports the Facility & General Services Manager in providing an efficient and responsive administrative, organizational, and logistical service to the HFG entities in Italy.

More specifically, the role supports the Manager in overseeing site maintenance, utilities, reception service, hospitality, phone and car fleet management, office furniture and renovation, and provides support to H&S manager in handling and organizing H&S trainings, medical checks and updating the related documentation.

Is responsible of office reception, including:

Managing a multi-line phone system and screening calls.

Monitoring, sorting and distributing mail (including local mail, couriers, international mails) and filing documents.

Scheduling appointments and/or meeting/conference rooms.

Occasionally accepting deliveries/invoices.

Their verbal communication, patience, professional demeanour, organizational skills are instrumental to ensure the role operates appropriately.

Supports hospitality in case of external/group visitors (hotel bookings, meal arrangements, transfers, other applicable) basing on instructions/information provided by involved company Functions.

Main/big events (workshops, trainings, similar – involving a relevant (i.e. Supports the Facility & General Services Manager, in cooperation with the H&S Manager, in overseeing the maintenance, safety, cleaning and daily operations of the site physical infrastructure, with the goal of maximizing the efficiency of the workspace.

Coordinates cleaning service and HVAC/plumbing/electrical works and repairs, both from an organizational/internal standpoint and with external vendors; organizes desk moves, office renovations (including coordination with vendors), and furniture assembly and/or procurement.

Schedules water and coffee deliveries, plus other kitchen supplies needed, while monitoring consumption.

Manages water dispenser service contracts and ensures sanitization of filters.

Manages print service contracts, tracks costs and consumptions, ensures paper and toner levels are replenished, and coordinating with IT for network connectivity and security.

Checks and orders stationery and other office supplies when needed.

Involves all Employees to ensure shared spaces (e.g. meeting rooms, offices, showroom, kitchen) and common devices (e.g. coffee machines, water dispensers, printers) are maintained clean and in good conditions.

Supports Facility & General Svcs. Manager in managing car fleet (including pool car, when available) by monitoring related leasing conditions and arrangements, and tracking the actual cost of the cars, including leasing fee, fuel, insurance, taxes, and repairs.

Ensures adherence to and compliance with the company car policy.

Liaises with company car assignees supporting by:

Scheduling routine servicing, MOTs (Revisione), and seasonal tire changes.

Issuing and monitoring company fuel cards or EV charging fobs to prevent fraud.

Supports Facility & General Svcs. Manager in managing company phones:

Maintaining a database of IMEI numbers, serial numbers, and assigned users.

Managing service agreements with carriers (Vodafone, TIM, etc.) for data/voice bundles, offers, specific needs from users.

Ensuring phones are returned and factory reset when an employee leaves the company.

Checking international coverage and providing specific solutions, plus monitoring data usage, when employees travel outside their home zone.

Supports HSE Manager/Department for the organization of mandatory and necessary trainings, medical checks and related activities (including printing documents necessary for the trainings).

Ensures company boards are always updated with most relevant documents:

Maintenance alerts, elevator repairs (where applicable), cleaning schedules/updates.

Supports the Facility & General Svcs. Manager in coordinating with IT external Service Providers and HFG Competition Center/IT Organization in relation to:

Request of new computers/laptops, monitors, IT devices in general,

IT intervention requests, involving local IT.

Provides support in monitoring the daily needs of technical interventions.

Supports Managers in preparing everything necessary for welcoming new Employees - workstation, IT equipment, additional tools (badge, meal vouchers, office keys, remote controls, other necessary).

Same support will be provided to Managers in case of Employees leaving the Organization. In alignment with HR, prepares an Employee Asset Allocation List, then checked and countersigned when new Employees join the organization, as well as when they leave.

RAL 20/30K based on candidate experience

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