CAPO AREA / STORE MANAGER RETAIL

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.
We are looking for a highly motivated and experienced Retail Area Manager North Italy to join our team based in Milan!
Reporting to the Retail Manager Italy, you will manage the the North of Italy area.
Our Retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in Italy, UK and US and planned openings in other European countries. It's a great opportunity for an ambitious talent who wants to make a difference in the Retail world.
Support the Retail Manager in executing strategic operations plan;
Manage the Store Manager's team in collaboration with Cluster Managers;
Ensure Venchi/our Service Model standards of customer experience;
Monitor boutiques KPIs and performances in order to reach company results;
Ensure the execution of visual merchandising is in line with company guidelines;
Optimize and monitor Cluster calendar (shifts, orders, forecast and inventory management);
8 years of Retail management;

• 8 years of People Management at least;
• Problem solving and decision-making mindset combined with ability to manage both independent and teamwork;
• Ability to create and develop data-driven business strategies;
• International mindset, fluent in Italian and English;
• Positive, flexible...and obviously a chocolate and gelato lover!

Growth Opportunities: We offer professional development opportunities, including potential international assignments, to support your career growth;
Benefit from flexible working hours and remote work options;
Enjoy a 30% discount in our stores and a 40% discount on our e-commerce platform, plus complimentary gelato and coffee (where available). Global Vision, Local Flavor: Join a creative team committed to excellence and product quality, sharing joyful moments with customers around the world. Join us at Venchi and help us bringing the Italian way of life and delicious flavors to every corner of the world!