Data Center Chief Engineer

Chief Engineer , Data Centre Engineering Operations - West London , Data Centre Engineering Operations
Job ID: 3038858 | Amazon Data Services UK Limited
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.
You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities.
Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations
Implement and execute site or equipment‑specific training exercises. Oversee day‑to‑day operation and maintenance of mechanical and electrical equipment in data center sites
Assist in the design and build‑out of new facilities and perform root cause analysis of equipment failures
Act as an escalation point for all facilities‑related issues within the data center region. Troubleshoot and report facility and data sever‑level events within internal Service Level Agreements (SLA)
Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
Ensure all safety procedures are adhered to by vendors, and AWS staff
Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s)
Perform physical tasks during the shift
Bachelor Degree in electrical or mechanical engineering or equivalent (to be amended based on country’s specifics)
NVQ Level 3 in Electrical/Mechanical Engineering (or equivalent)
Previous experience in operations and on‑call support for Data Center facilities or Mission Critical Plants/Production facilities
Fundamental knowledge of network design and layout as well as low voltage (copper/ fibre) cabling
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