Head of Technical Analysis

Join the world of the future in a fast growing international company!

At SEGULA Technologies you will have the opportunity to work on exciting projects and help shaping the future within an engineering company which is at the heart of innovation. From 3D printing, augmented reality, connected vehicle to the factory of the future – new technologies are part of our 13,000 ingenious collaborators’ day-to-day life. Whether you are a student, young graduate, engineer or experienced project manager, at SEGULA Technologies you will find the opportunity to give a new meaning to your career. Skills development is a big part of SEGULA Technologies ’ DNA, the company offers the possibility to move between sectors and positions, as well as attractive geographic mobility opportunities.

SEGULA Technologies is always looking for new, ingenious, and daring talents worldwide to support all the major industrial actors within the automotive, aeronautics, energy, railway, naval, oil & gas and pharmaceutical sectors.

We are looking for one Technical Coordinator to join our team and support an important Client. The Technical Coordinator is the technical contact in his/her country for the regional Aftersales Department (SSDS) in respect of incidentology, and reports to the Services and Parts Manager or the Technical Manager in the subsidiary/importer’s Services and Parts entity.

Monitor and coordinate quantity, quality and responsiveness of information feedback from the network to the subsidiary or importer: DID.

Filter, analyze and ensure the quality of DID.

Filter, analyze and ensure the quality and translation of safety (DID-S) from his/her country’s network before validation and transmission to quality Control Tower department.

Draft Country Incident Report (CIR) sheets relating to new incidents judged to have an impact and identified in his/her country’s network primarily through DID sheets.

Take into account the warranty cost analysis for his/her country to identify variations indicating new faults and also prioritize the CIR produced as accurately as possible.

Ensure that the TSB are understandable in the language of the country.

Transmit information issued by Regional technical services department (CTC technical meetings, messages from the dedicated IT system to the network) in accordance with confidentiality rules.

Use difficulties handling faults in the network to identify specific training needs for Technical Delegates/Flying doctors (DTR) and network

Theoretical knowledge of automotive technology, knowledge of Diagnotic Tool usage, knowledge of wiring diagrams. Good English language knowledge (written and spoken).

General technical and/or specialist automotive training with previous experience in vehicle repair

Direct or indirect network experience is preferred

Good verbal and written communication, open-minded, good interpersonal skills.

At SEGULA Technologies, diversity, equity and inclusion are at the core of our human resources policy. CCNL Metalmeccanico contract

Health insurance

Continuous on the job training process

Consolidated partnerships with leading companies in the sector and the best universities

SEGULA Technologies believes in your potential!

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