Customer Relationship Officer

For a multinational company specialized in developing and manufacturing medical devices and surgical products we are looking for a Customer Service Representative.
We offer a full time fixed term contract until the end of September 2026.
Pratica di Mare (Pomezia)
Hybrid work position
be accountable for outbound calls to the assigned customers in order to offer alternative products in substitution;
Track and report all the interactions with the customers recording on the dedicated system all the orders, changes, cancellations, delivery dates, application of products, and pricing. Responsible for summarizing and analyzing data and reporting of results;
Collaborate with the sales force communicating with a sched

Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Knowledge of SAP will is a plus
Good level of English
Excellent written and verbal communication skills;
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