Italian Customer Support Agent - Work from home (remote)

Customer Advisor (Italian-speaking) - Remote in Lisbon

Job Openings Customer Advisor (Italian-speaking) - Remote in Lisbon

About the job Customer Advisor (Italian-speaking) - Remote in Lisbon

Location: Remote in Portugal (Lisbon-based contract)Full Relocation Support: available for candidates relocating from outside Portugal

Are you fluent in Italian and passionate about customer service and sales in the tech industry? Join a global leader in customer experience solutions and support one of the worlds top technology brands working fully remote from anywhere in Portugal.

Location: Lisbon (but position is remote must reside in Portugal)

Work Schedule: Monday to Saturday (including bank holidays), 08:00 to 19:00 (rotational shifts)

Days Off: Sunday + 1 rotational day

Fully remote within Portugal

Handle inbound customer contacts via phone, email, and chat

Provide guidance on products and services, including feature recommendations

Drive product sales through excellent service and needs-based promotion

Support customers through the purchase process

Record all customer interactions and transactions in internal systems

Native or C2-level Italian

Sales or customer support experience is a plus

Comfortable with technology and digital tools

Availability to work rotational shifts

Health Insurance: Available from day 1 (monthly contribution required; Up to 400 in economy class, paid at the end of the 6th month of contract

Relocation Support (for candidates outside Portugal):

With full remote flexibility inside Portugal, structured training, and clear opportunities for growth, this is your chance to step into the tech industry with a global leader.

The right doors open when we help each other find them.

Note: Details about the client and project are confidential and will be shared during the recruitment process. Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.