IT Technology Architect

DEPARTMENT: 18231 – IT Administration

WORK TYPE: Full Time

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System™ and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH – for you and every person we serve together. Designs and maintains the organization’s current application architecture and assesses potential impacts of future architecture on current applications. Identifies future system needs, researches, identifies, and plans for the technology that will eventually become necessary to implement at the application level. Develops application solution architectures which align organizational requirements with the functionality and constraints of the off-the-shelf software and related technology solutions.

Assigned areas include but are not limited to: Beaker anatomic pathology, Beaker clinical pathology, and data innovations.

Serves as a solution expert for upgrades and services for reported issues or for assigned projects.

Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications.

Provides outstanding customer service to our customers and maintains positive relationships with other employees and contractors.

Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily.

Provides on-call coverage as deemed appropriate by management.

Identifies and escalates production-critical issues to appropriate IT personnel.

Participates in projects as deemed appropriate by management.

Evaluates and corrects issues involving configuration of applications.

Minimum of a bachelor’s degree in Business, Technology, Healthcare, or related field, with at least 5 years of relevant IT or Healthcare experience in assigned areas required.

OR Currently enrolled in a bachelor’s degree in Business, Technology, Healthcare, or related field, and expected to complete the degree within 1 year, with at least 5 years of relevant IT or Healthcare experience in assigned areas required.

OR High School Diploma/GED with 11 years of relevant IT or Healthcare experience in assigned areas required.

Candidates may work onsite in Naples, FL or considered for a virtual position. If a virtual position is offered, candidate may be required to travel onsite up to 25% of the time.

Excellent verbal and written communication skills are required.

Experience with information technology optimization.

Must have the ability to work nights and weekends as needed to support the business.

Must have the ability to travel between locations.

Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook, Visio).

Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.

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