Tech Support Assistant

Technical Support Specialist page is loaded Technical Support Specialist

Apply locations Genoa time type Full time posted on Posted 3 Days Ago job requisition id 548837

Technical Support Specialist

Technical Support Specialist

You will act as a subject matter expert providing support and working on the resolution of escalated cases in Radiology Informatics systems (RIS - PACS) in Europe.

You will work with high innovative software solutions in Radiology Informatics, resolving technical barriers that are critical to improving diagnosis of patients and saving lives. You will make the most of your technical and analytical skills to troubleshoot informatics solutions at any level (HW, SW, Database, Network).

Master or bachelor degree of Science in Informatics, Biomedical Engineering or an equivalent combination of related experience and education.

- IT infrastructure components including Servers, Storage Appliances, Network Appliances, Security Appliances and the related technologies.

Database (Oracle/SQL), Microsoft 2012/2016/2019 Server, Hyper-V technologies.

IT related medical standards: e.g., Excellent oral and written communication skills in English and a passion for customer success and problem-solving.

For our office-based teams, this means working in-person at least 3 days per week.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business.

Discover our rich and exciting history.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people's health and wellbeing through meaningful innovation. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/Connected Care, Sleep & Respiratory Care, and Personal Health.

We're committed to building a diverse and inclusive workplace culture where people feel heard, valued, and connected. It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin

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