BRAND SPECIALIST

Job ID: 3121260 | Amazon (China) Holding Company Limited

Amazon is the most customer‑centric company. Make history. With this philosophy in mind, Amazon is committed to providing the highest level of service to our most engaged customers — including vendors, sellers, and beyond — encouraging them to grow their businesses on the Amazon platform. Since Amazon opened its virtual doors, our goal has always been to become the most customer‑centric company in the world. By having people like you who ensure that customers can find everything they’re looking for online — at great prices and with convenience.

Both Amazon and the vendors and sellers who list their products on our sites now offer millions of new and used items across a wide range of categories. Immerse yourself in a fast‑paced, constantly expanding environment, continuously innovating new efficiencies and offering great opportunities for both our customers and you. You will help Amazon create the Earth’s greatest shopping experience — a store offering more products, more brands, and more compelling content than any other online or offline store. As an Account Manager, you are expected to be fluent in Japanese and preferably well‑versed in Japanese business etiquette, as you will be directly supporting vendors in the JP retail market. Through in‑depth data analysis and market trend insights, you will assist vendors in developing practical and effective business strategies, driving business growth, and achieving revenue goals, while continuously optimizing key manufacturers’ (vendors') overall performance on the Amazon platform.

Continuously monitor daily operational data, proactively identify potential risks, ensure the effective execution of strategies, and make timely adjustments as necessary to maintain smooth business operations.

Based on data, propose feasible optimization solutions to improve the vendor’s performance in supply chain efficiency, traffic acquisition, conversion rates, etc., Maintain frequent and high‑quality communication with vendors, deeply understand their business needs and concerns, ensure issues are promptly responded to and effectively resolved, and build strong trust and collaborative relationships.

Provide regular professional and systematic business reports to vendors, clearly communicate goal progress based on quantifiable data, outline future strategic directions and key initiatives, and analyze the core reasons and business implications behind the data.

Collaborate closely with internal functional teams, actively coordinate resources, and secure necessary support to help vendors achieve sustainable business growth.

Bachelor’s degree or equivalent business school education.

Excellent written and verbal communication skills in Japanese; good written English skills.

Data analysis skills — ability to collect, clean, interpret, challenge, and analyze data and provide actionable solutions; demonstrated ability to manage business operations.

Ability to work collaboratively within teams, focusing on delivering high‑quality results.

Proficient in Microsoft Office applications (Excel, Outlook, Word) and content management systems; At least 3 years of relevant experience, with experience as an Account Manager preferred.

Experience working in a Japanese local company preferred.

Knowledge of SQL and Python preferred.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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