IT Environment Specialist

Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment?

Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.

Assist with video conferencing systems, monitors, printers, phones, and projectors
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
Troubleshoot basic hardware, software, and connectivity issues
Support walk-up IT desks or kiosks, when required
Provide smart hands support for servers, network devices, and site equipment under remote guidance
Help with basic router and switch installations
Assist with datacenter-related tasks and backup activities
2–5 years of experience in IT support or a similar role

• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Strong knowledge of Windows 10⁄11 , Office 365, and common enterprise applications
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
• Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
• Good English and fluent Italian
• Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.