Service & Remote Engineer con Inglese

Field Service Engineer - Lazio and Abruzzo regions, Italy page is loaded Field Service Engineer - Lazio and Abruzzo regions, Italy
Apply locations Agrate Brianza time type Full time posted on Posted 4 Days Ago job requisition id R2025-1390 Are you a current Elekta employee?
Please click here to apply through our internal career site Find Jobs - Elekta .
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We don’t just build technology. At Elekta, we are committed to improving patient care by developing precise, innovative solutions for cancer and brain disorder treatment. Every system we design, and service helps clinicians deliver safer and more effective care.
We are now looking for a Field Service Engineer to join our team and support customers across the region. This role is home-based with frequent travel required throughout the BU and Cluster.
As a Field Service Engineer, you will be responsible for servicing all Elekta products in your assigned area. You will carry out planned and corrective maintenance, perform installations and upgrades, and provide both on-site and remote customer support.
You will work independently under general supervision, applying engineering expertise to fault-find and resolve technical issues. In addition to supporting customers, you will contribute to knowledge transfer, coach junior engineers where appropriate , and ensure all work is performed in line with Elekta’s safety standards and quality procedures.
Perform planned and corrective maintenance independently, escalating when necessary.

• Troubleshoot and repair complex electrical, electronic, and mechanical issues, including radiation beam adjustments.
• Use remote tools such as IntelliMax and QlikSense to monitor and diagnose system issues.
• Complete installations, upgrades, courtesy visits, and remote/telephone support.
• Accurately document and report all service activities in line with Elekta procedures.
• Guide and support junior engineers on-site as required .
• Manage customer expectations and communicate effectively in service situations.
• Proactively contributes to knowledge sharing, training, and continuous improvement initiatives.
• Ensure compliance with Elekta policies on safety, quality, environment, and data management.

Higher qualification in a relevant engineering discipline.

• Technical competence in electrical, electronic, and mechanical maintenance.
• Ability to read and understand electrical schematic diagrams.
• IT literacy, including Windows OS, Microsoft Office, and networking.
• Excellent interpersonal and communication skills in English (verbal and written).
• Ability to travel extensively and at short notice within Region Europe.

Proactive, flexible, and adaptable approach.

~ Detail-oriented with a drive for high-quality outcomes.

Vacation 25 days plus public holiday.

• Company car
• Medical & Life Insurance
• Kindergarten benefit for kids below 3 years of age.

Apply by submitting your application and r e sumé in English, via the “Apply” button. For questions, please contact the responsible Global Talent Acquisition Partner, Nidhi Pousette, nidhi.We evaluate qualified applicants without regard to race, color , religion, sex, sexual orientation, gender identity or expression , genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.
We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.
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