Relationship Banking Manager

ph3Job Description /h3 pAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. p h3Job Description /h3 pThis job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. p h3Responsibilities /h3 ul liExecutes the bank's risk culture and strives for operational excellence /li liBuilds relationships with clients to meet financial needs /li liFollows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations /li liGrows business knowledge and network by partnering with experts in small business, lending, and investments /li liManages financial center traffic, appointments, and outbound calls effectively /li liDrives the client experience /li liManages cash responsibilities /li /ul h3Required Qualifications /h3 ul liIs an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client /li liCollaborates effectively to get things done, building and nurturing strong relationships /li liDisplays passion, commitment and drive to deliver an experience that improves our clients' financial lives /li liIs confident in identifying solutions for new and existing clients based on their needs /li liCommunicates effectively and confidently and is comfortable engaging all clients /li liHas the ability to learn and adapt to new information and technology platforms /li liIs confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) /li liApplies strong critical thinking and problem-solving skills to meet clients' needs /li liWill follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations /li liEfficiently manages time and capacity /li liFocuses on results while acting in the best interest of the client /li liMust be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance /li /ul h3Desired Qualifications /h3 ul liExperience in financial services and knowledge of financial services industry, products and solutions /li liOne year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals /li liSix months of cash handling experience /li liBachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance /li /ul h3Skills /h3 ul liAdaptability /li liBusiness Acumen /li liCustomer and Client Focus /li liOral Communications /li liProblem Solving /li liAccount Management /liliClient Experience Branding /li liClient Management /li liClient Solutions Advisory /li liRelationship Building /li liBusiness Development /li liPipeline Management /li liProspecting /li liReferral Identification /li liReferral Management /li /ul h3Minimum Education Requirement /h3 pHigh School Diploma / GED / Secondary School or equivalent /p h3Shift /h3 p1st shift (United States of America) /p h3Hours Per Week /h3 p40 /p /p #J-18808-Ljbffr