Front desk manager - hotel.

FRONT DESK MANAGER Rocco Forte Hotels is looking for talented individuals for the upcoming opening in Liscia di Vacca, Porto Cervo, Sardinia. Located in one of the most stunning coastal areas of Sardinia, the new resort, opening in 2026, will offer an exceptional hospitality experience. The property will feature a state-of-the-art spa, dedicated meeting and events spaces, three restaurants highlighting fresh, local ingredients, and a rooftop bar with breath-taking views of the Sardinian coastline. Designed to combine luxury, comfort, and the beauty of the surrounding landscape, the resort will provide a unique environment where guests can enjoy both relaxation and engaging experiences. The new property is set to become a new landmark of refined hospitality on the Sardinian coast.

As Front Desk Manager you will be one of our Ambassadors of Excellence: quality and Guest care will be your main focus. You will be responsible for the operations of our Front Office, ensuring the highest service standards. You will support, coordinate and develop the department’s team members in order to exceed Guests’ expectations.Hotel Manager.

Coordinate and supervise Reception and Concierge operations • Guest relations• Responsible for selection and development of team members, monitoring performance and providing feedback and setting relevant development objectives to each one of them; • Responsible for leading the department in order to reach financial, quality and people objectives. Manage room allocation and accounting tasks related to front office operations.

Permanent contract according to C.Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".• Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.• Adapts interpersonal style and skills so that high quality results are achieved. Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.• Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.• Service excellence: Delivers service standards, which consistently exceed guest expectations.• Technically skilled: Excellent command of Italian and English, both spoken and written. A third language is preferred (Spanish, French or German);• Previous experience as Front Desk Manager in 5 stars hotels; international experience preferred• Preferable degree in hotel management;• Knowledge of Hotel Management software such as Protel or Opera;• Knowledge of Microsoft Office package.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. by helplavoro.