System Development Engineer, Amazon

Systems Development Engineer, ESC Managed Operations
Job ID: 3157280 | Amazon Development Centre Ireland Limited
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. Your responsibilities will encompass overseeing the launch of the ESC working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out‑of‑hours.
If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best‑in‑class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long‑term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time‑critical change to production. You can round off the week by participating in design discussions by another team, writing code, and providing actionable feedback to your team’s code. You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out‑of‑hours.
Fluency in written and spoken English is required.
Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
Amazon will provide relocation support for successful applicants relocating within the European Union.
Employees will participate in an On‑Call rota.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
AWS values curiosity and connection. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.
Proven experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby
Demonstrated experience in engineering, working with hardware, software, networking, operating systems
Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
Experience actively mentoring junior engineers and working cross‑organizationally and leading strategic team efforts requiring work from multiple team members.
Experience supporting service in AWS or other cloud systems or services.
Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or).
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