Data Quality Expert

Data Quality Specialist, AGI Data Services - G T Quality

Job ID: 3150310 | Evi Technologies Limited

Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side‑by‑side observations, and metric analysis. Through regular side‑by‑side sessions, they identify opportunities for workflow enhancement and quality improvements. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows.

Define and implement quality metrics for established workflows

Create prescriptive actions for quality issues

Partner with customers, operations and internal support teams to optimize workflow quality

Conduct side‑by‑side to identify opportunities for workflow enhancement and quality improvements

Analyze data trends and develop solutions

Monitor quality performance and coach operations teams

Create and maintain quality metrics reports

Evaluate and suggest improvements for quality tools

Support process documentation and implementation

Advanced‑level proficiency in English language (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards)

Bachelor's degree or equivalent

Experience with strong project management skills and the ability to thrive in a fast‑paced environment

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