Support Engineer REMOTO
Amazon
Job ID: 3203745 | Amazon Web Services, Inc. - Employer: Amazon Web Services, Inc.
Position: Support Engineer II-Ext
Provide advanced remote technical support to customers by responding to difficult technical inquiries related to large and production-critical issues to propose solutions to and/or resolve root causes of cloud network and/or system issues.
Lead and oversee documenting all varieties of corner case scenarios and troubleshooting of workflows in AWS internal knowledge databases, and create tutorials, how-to videos and other technical materials for the AWS customer community.
Navigate and configure complex Linux/Windows systems and troubleshoot difficult issues: apply advanced knowledge of information science and technology to perform difficult network troubleshooting of Amazon services using tools and technologies, including TCP/IP, DNS, DHCP, routing, switching, LAN/WAN, traceroute commands, iPerf, dig commands, and/or cURL.
Execute migrations of existing on-premise environments to AWS Cloud, grow clients' existing cloud architecture by onboarding them onto new AWS services and provide maintenance support by providing complex technical assistance.
Analyze product and reports on support performance metrics to measure support success, service performance and drive customer-facing platform improvements.
Act as a liaison between service development team and support engineering team, communicating customer feedback through tech sync meetings for product and service improvement.
Participate in bug bash events to identify straightforward bugs and improve documentation to support overall customer experience.
Execute customer code assessments and support customers in code development to deploy customer applications on the AWS cloud.
A Bachelor's degree or foreign equivalent in Networking, Information Technology, Engineering, Computer Science, Mathematics or any related field and 3 years of experience in the job offered or a related occupation.
3 years of experience with system administration and troubleshooting any operating system (Linux and/or Windows) and networking ( TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iPerf, dig, CURL or related).
3 years of experience with security in Linux (filesystem permissions).
Corporate Operations
Amazon is an Equal Opportunity – affirmative action employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
#
113818 $
Amazon is seeking a Support Engineer II-Ext to provide advanced technical support to customers, navigate complex systems, and troubleshoot critical... ...role requires a Bachelor's degree in a relevant field and 3 years of experience in system administration and networking....ConsigliatoRemotoAmazon
Trento2 giorni fa- ...AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Support Engineer III-Ext Job Location: Virtual Location, Washington Job Number:... ...(2) experience with AWS services or other cloud offerings; (3) experience with network and operating system support; (4)...Consigliato
Amazon
Trento3 giorni fa - ...Support Engineer II, Selling Partner Identity Verification (SPIV) Selling Partner Identity Verification (SPIV) team ensures that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. We support this mission...ConsigliatoStage/TirocinioOrario flessibile
Amazon
Trento3 giorni fa - Amazon is seeking a Support Engineer II for the Selling Partner Identity Verification team based in Trento, Italy. This role involves troubleshooting and diagnosing software issues, as well as developing tools for operations. The ideal candidate should have over 2 years...Consigliato
Amazon
Trento3 giorni fa - ...Support Engineer, Amazon Leo Enterprise Customer Support Amazon Leo is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved...ConsigliatoRemotoTurni
Amazon
Trento8 ore fa - ...Australia Pty Ltd Overview The Cloud Support Apprenticeship Program is for Australian... ...applications and businesses. Support Engineers work on large scale system design and help... ...paid on the job training and experience (3 days a week) at AWS. This is a 18‑month program...
Amazon
Trento1 ora fa - ...installati a livello globale ti attira? Per rafforzare il nostro team di Managed Services stiamo cercando un /una Tecnico del Supporto , che lavorerà a contatto con il cliente nella fase di esercizio dei nostri impianti. Il tuo contributo al successo di Infinitys...Tempo pienoRemotoOrario flessibile
ACS Group AG
Trentoun mese fa - Amazon is seeking a Support Engineer for its SATCOM Technical Support team in Trento, Italy. The ideal candidate will have over 4 years of network support experience and expertise in troubleshooting complex satellite network issues. Responsibilities include handling escalated...Turni
Amazon
Trento8 ore fa - Amazon is seeking a Support Engineer IV for its Benefits Experience and Technology (BXT) team in Trento, Italy. The role involves building tools to enhance benefits administration for employees, ensuring seamless support and resolution of issues. Candidates should have...
Amazon
Trento3 giorni fa - ...Support Engineer IV, Benefits Experience & Technology (BXT) Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits...
Amazon
Trento4 giorni fa - ...We are seeking a talented and innovative Support Engineer to join our team working at the intersection of artificial intelligence and compliance. In this role, you will leverage large language models (LLMs) and other advanced machine learning techniques to develop and...
Amazon
Trento8 ore fa - ...Responsibilities As a Support Engineer in the Infrastructure Automation Tech Operations team, you will solve a variety of challenges and offer your expertise in growing the knowledge of peers through team collaboration. You will identify areas of improvement, drive...Turno di notte
Amazon
Trento2 giorni fa 25 - 41 $/ora
...IT Support Engineer I, Ops Tech Solutions (OTS) Job ID: 10380372 | Amazon.com Services LLC Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds...RemotoTurniOrario flessibileAmazon
Trento2 giorni fa25 - 41 $/ora
...countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking... ...directly to them. About the Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement...RemotoOrario flessibileAmazon
Trento4 giorni fa- ...Amazon is seeking an IT Support Engineer I in Trento, Italy. In this role, you will implement technical solutions and support computing systems across multiple sites. Candidates should have a Bachelor's degree, 4+ years of networking experience, and 1+ years in Windows...
Amazon
Trento2 giorni fa - ...Amazon is seeking an IT Support Engineer I in Trento, Italy, to provide technical solutions and support for computer hardware and software. This role requires strong troubleshooting skills in multi-user environments and knowledge in networking. Benefits include competitive...
Amazon
Trento3 giorni fa - ...Amazon is seeking Ops Tech IT Support Engineers in Trento, Italy. The role involves maintaining IT equipment, troubleshooting technical issues, and supporting Senior Engineers. Candidates should have over 1 year of experience in IT support across Windows, Mac, or Linux...Turni
Amazon
Trento3 giorni fa - Amazon is looking for an IT Support Engineer I in Trento, Italy to implement technical solutions and provide IT support across multiple sites. The candidate should have a strong foundation in troubleshooting and networking, with at least one year of experience in a technical...Lavoro occasionale
Amazon
Trento2 giorni fa - Amazon is offering a Cloud Support Associate apprenticeship program in Trento, Italy, aimed at enthusiastic individuals looking to build... ...time roles with AWS. Successful candidates will enhance their engineering skills while working closely with distributed Linux systems,...Tempo pieno
Amazon
Trento1 ora fa 127100 $
...Technical Program Manager (Labor Prioritization), Global Operations Support Engineering Job ID: 3181757 | Amazon Data Services, Inc. AWS... ...the global data center portfolio. Basic Qualifications ~3+ years of technical product or program management experience....Orario flessibileAmazon
Trento3 giorni fa74700 $ - 130700 $
...Overview Hardware Support Engineer, Robotics Technical Services (Job ID: 10378239 | Amazon.com Services LLC) Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? If...Tempo pienoAmazon
Trento1 giorno fa70.000 € - 120.000 €
Amazon is hiring a Hardware Support Engineer in Trento, Italy to provide technical support for their advanced robotics systems. The role involves launching new systems, developing maintenance procedures, troubleshooting, and enhancing system performance. Candidates should...Amazon
Trento2 giorni fa- ...attività di analisi funzionali finalizzate alla stesura di specifiche tecniche di realizzazione degli unit e integration test, del supporto a utenti e key user all’avvio delle soluzioni e dell’eventuale formazione; # Fornire supporto al team di sviluppo affinché...
CercaSì S.a.s.
Trento3 giorni fa - ..., delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking... ...You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers...ApprendistatoTurniTurno di notte
Amazon
Trento8 ore fa - ...coordinamento delle infrastrutture e dei servizi IT dell'azienda. In modo particolare si occuperà delle seguenti mansioni: # Supporto nella gestione operativa dei sistemi IT (reti, server, hardware e software); # Supporto ai progetti IT (aggiornamenti, implementazioni...
CercaSì S.a.s.
Trento8 ore fa - ...International Company is looking for a (Dispatch, on-site) " IT Support Specialist " in Italy . Responsibilities 1)Provide first... ...third-party vendors to remediate complex AV issues as needed. 3)Provide timely communication on issue status and resolution. 4)...Permesso di lavoro
28.000 € - 30.000 €
...elettriche, ricerca una risorsa da inserire all’interno del proprio team. La figura sarà coinvolta in attività operative e di supporto trasversale, in un contesto strutturato e orientato all’innovazione e alla digitalizzazione dei processi. Attività principali:...Tempo pieno- ...inserire presso azienda cliente. Posizione: La persona si occuperà di: Mantenere operativi i sistemi informatici, fornendo supporto tecnico in caso di guasti o malfunzionamenti su computer, tablet, smartphone, stampanti, server e reti aziendali (LAN e WAN)....
- ...BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in Italy Responsibilities ➡️ Provide first- or second-level contact and problem resolution for customer issues. ➡️ Work with third-party vendors...Part-timePermesso di lavoro
- ...BCIC Swiss GmBH | Best Connect International Company is looking for a "IT Support Specialist" Dispatch On-site in Italy . Responsibilities ◾Provide on-site support for hardware, software, and network issues ◾Install, configure, and maintain IT equipment...Permesso di lavoroRemoto
Vuoi ricevere più offerte di lavoro?
Iscriviti per ricevere offerte simili a Support Engineer REMOTO. Iscriviti ora!
