Operations Support Advisor - NOC
Amazon
Support Ops Specialist FR, Sourcing Performance Operations (SPO)
This is a non‑remote, in‑person, full‑time, back‑office position based in Costa Rica and does not offer relocation benefits. The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica is looking for a back‑office, full‑time, Support Operations Specialist.
The Sourcing Performance Operations (SPO) team provides world‑class support to our stakeholders and global Vendor/Sellers, and we are looking for a Support Ops Specialist to join our team. In addition, we also support programs across different regions such as Europe and México.
To occasionally meet with Amazon vendors, stakeholders, and customers via remote meetings and/or calls.
Actively look for areas of opportunity for improvement of SOPs (Standard Operation Procedures) and internal documentation.
This is not a remote position. Monday to Friday, 6:00 am to 3:00 pm.
Wednesday to Saturday, 6:00 am to 5:00 pm (4×10).
Night and “graveyard” shifts are not available at this time.
High school or equivalent diploma.
- 2+ years of experience in corporate/customer service roles.
- Experience in peer coaching, mentoring, and/or training, etc.
- Intermediate/advanced French proficiency (B2 or higher).
University bachelor's degree in process or complete.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Offerta di lavoro pubblicata 1 giorno fa
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