Business Delivery Specialist

Site Name: Italy - Verona
We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.
our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.
ViiV Healthcare is a company 100% focused on HIV that is majority owned by GSK, a global biopharma organization. ll/La Business Analytics Specialist di HUB supporta la crescita del business attraverso insight tempestivi e data‑driven, sfruttando strumenti digitali avanzati per sviluppare analisi e soluzioni che orientano le decisioni strategiche. Business Analytics & Decision Support
Esegue analisi end‑to‑end (performance, competitività, attività) per generare insight utili alla pianificazione e alle decisioni strategiche, contribuendo alla definizione dei KPIs e al loro monitoraggio
Sfrutta in modo avanzato gli strumenti digitali disponibili per progettare dashboard evolutive, capaci di guidare le decisioni strategiche delle funzioni aziendali e anticiparne i bisogni informativi.
È responsabile del coordinamento con la struttura di BaaS per l’implementazione, il delivery e l’aggiornamento della reportistica aziendale.
Analisi Avanzate del VeeVa CRM
Opera in evoluzione con il VeeVa CRM (attuale VeeVa Vault) garantendo qualità del dato, governance degli standard e consistenza delle metriche.
Supporta HQ e Field Force nell’utilizzo efficace della piattaforma, garantendo qualità di rapportazione e facilitando una lettura integrata delle attività.
Identifica opportunità derivanti dalla piattaforma come automation, tagging, KPI interattivi e data quality improvement.
Definisce, aggiorna e gestisce il modello di segmentazione e targeting coerentemente con l’evoluzione del modello di Strategic Account Management.
Sviluppa criteri e metodologie innovative per definire potenziale, frequency, digital attitude e priorità dei centri.
Collabora con Field Force, Pathway Solution Manager e Medical per assicurare focus sui segmenti e gli account più rilevanti e ad alto valore.
Supporta la pianificazione territoriale integrando dati epidemiologici, di mercato e CRM.
Supporta nella definizione dei KPI dei Sales Incentive, assicurando che riflettano le priorità strategiche del business, e sviluppa dashboard che consentano ai team di monitorare la performance in modo rapido e proattivo.

We are looking for professionals with these required skills to achieve our goals:
Laurea in Economia, Finanza, Healthcare o Farmacia.
Necessaria Esperienza con database complessi e piattaforme CRM.
Familiarità con metodologie di segmentation & targeting e data governance.
Conoscenza avanzata di Office (in particolare Excel).
Inglese avanzato.
Preferibile esperienza in aziende farmaceutiche o contesti data‑driven.
Data-driven mindset e business acumen.
Permanent contract in a very Inclusive environment
Flexible Benefits
Company Healthcare Plan
Tax assistance
Location : Verona, 50% remote working on a monthly basis
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. LI-Hybrid
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
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GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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