Customer Support Specialist with Italian and English (Relocation Assistance)

ppWe are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country. /Lisbon, Portugal (remote within Portugal) /p h3What We Offer /h3 ul liCompetitive salary package /li li€7.63/day meal allowance /li liHealth insurance from Day 1 /li liRemote work based in Portugal /li liRelocation support package /li liOptional shared accommodation support for up to 12 months for international candidates (details discussed during interview process) /li liOptional free Portuguese classes and other activities around Lisbon /li /ul h3Responsibilities /h3 ul liProvide support to customers via phone, email, and chat /li liAssist users with product-related questions and technical issues /li liDeliver high-quality customer service with empathy and professionalism /li liTroubleshoot problems and find effective solutions /li liMaintain accurate records of customer interactions /li /ul h3Requirements /h3 ul liFluency in Italian and good English level /li liStrong communication and problem-solving skills /li liCustomer-oriented mindset /li liTech-savvy and comfortable learning new systems /li liPrevious customer service experience is a plus /li /ul h3Schedule /h3 ul liMonday to Saturday (rotational shifts) or Monday to Friday /li li08:00 - 19:00 /li li2 days off per week (Sunday + 1 rotational day) /li /ul pSchedules may vary depending on project available. /