Customer Operations Project Manager

Ensure successful execution of customer orders by consistently delivering projects on time, within scope, and within cost , while maximizing customer satisfaction and strengthening long-term customer relationships.

Execute and manage the customer order portfolio in full compliance with company processes, from project handover after tendering to project close-out , ensuring on-time and in-full delivery .

Coordinate cross-functional teams ( Supply Chain, Manufacturing, Project Engineering, Sales, Project Buyers ) to ensure alignment and efficient execution.

Plan, enter, monitor, and control customer orders, tracking progress, milestones, and deliverables against agreed timelines.

Manage Variation Orders and Claims , safeguarding company margins while maintaining a constructive customer relationship.

Proactively identify, assess, and mitigate risks and opportunities , driving corrective actions to protect delivery performance.

Support the preparation and execution of FAT (Factory Acceptance Test) activities to ensure customer approval and smooth handover.

Strong communication and stakeholder management skills , with a customer-oriented mindset.

Fluent English , written and spoken

Experience in Order Management , with a focus on delivery, cost control, and customer satisfaction.

Project Management skills , including planning, risk management, and progress reporting.

Permanent contract;

Exciting work in an international company, with opportunities to lead and contribute to diverse collaborative projects with cross-regional teams;

Special training tailored to your needs and career goals;

Health insurance and professional/non-professional accident insurance.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

You must submit an online application to be considered for any position with us. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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