ICT Network Technician

Job ID: 3150425 | Amazon Data Services, Inc. Amazon Web Services (AWS) is looking for an Infrastructure Delivery Network Technician to join our growing team within infrastructure operations. As a Data Center Network Technician, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. Network implementation and troubleshooting skills combined with a proven documentation methodology is also a requirement.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.

Participate in the migration, basic configuration and rollout of new or upgraded hardware.

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction.
• Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested.
• Ability to work in an environment that operates 24/7 with an ability to participate in on‐call rotation and provide after‐hours support as needed.
• Some regional travel may be required.
• NOTE: Amazon does not sponsor for immigration, including for H‐1B, TN, and other non‐immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.Citizens (GovCloud may NOT be accessed from outside of the United States).

High school or equivalent diploma.

• Associate's degree in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+, CCNA).
• 2+ years in data center or critical environment.
• 2+ years of experience with network cabling, optic types, and test equipment (VFL, power meter, and OTDR etc.).
• 2+ years of experience with ethernet and IP networking.
• 2+ years of experience working in virtualized enterprise networking environments.
• 2+ years of experience working with IT best practice frameworks (ITIL, LEAN, AGILE).
• Dependent on the position offered, equity, sign‐on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

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