BRANCH DELIVERY COORDINATOR

Job ID: 3190577 | Amazon UK Services Ltd.
We are looking to hire an ICQA Area Manager to be part of our fulfillment centre Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centres sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment centre, our teams stow deliveries, pick products, package them up and ship them out; Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment centre
Support safety programs and compliance to ensure a safe work environment for all associates
Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
Conduct shift planning and forecasting, alongside assigning and directing work
Plan for and identify root causes of inventory deviation, via cause and effect analysis
Support network-wide fulfilment & operations-focused quality initiatives
Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents
Bachelor’s Degree from an accredited university or equivalent experience in operations management
Fluent user of the entire MS Office suite, especially Excel
Advanced proficiency in local language
Strong analytical abilities, including proficient mathematical and data analysis skills
Able to swiftly pick up new software systems and data analysis tools
Knowledge of and experience with Lean and Six Sigma methodologies and techniques
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