IT Environment Specialist

Working in a fast-paced constantly evolving environment you will be responsible for providing a high level of customer service and hands-on support.
This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.
In addition we are looking for a person with exceptional customer service skills along with the ability to build effective working relationships with both team members and business users and a flexible and committed approach to work.
Face to Face IT support of users;
System and application changes testing scripts preparation in MS Windows 10 and MS Office 365 environment;
Small project management related with new hardware or software installation;
Software patches and updates installation using MS SCCM;

• 2-3 years of experience in a technical ICT environment preferably in a Manufactory based organization;
• End User Microsoft platforms (Active Directory Office SCCM);
• ITSM Tool Set (Ticket Management Software) preferred;
• A strong enthusiasm for artificial intelligence is very nice to have with a desire to explore and utilize our internal SAI Library tool in excelling in your role.
• Planning and organizing; Analysis; Technical writing skills;
• Excellent English and local language Written and Spoken.

It is not designed to contain
or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
We are the Stefanini group a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.
Here we like to say that technology is not the end but the means: what really matters are the people who drive it all.
We are a company A GROUP that breathes collaboration and offers a dynamic environment where you will learn by doing grow alongside the team and have space to contribute with ideas and projects.
More than just talking about digital transformation we believe in real transformation that starts with people and impacts real businesses.
Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you suspect youve been targeted please contact us immediately at for verification. We will never ask for payment at any stage of the recruitment process.