...room blocks and meeting space for average to large-sized assigned groups.
▪ Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions...
...non-verbally).
Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust his/her style to them. Manage own emotions in challenging situations.
Adaptability: identify when a different approach is needed and offer...