Italian-speaking customer support agent

ppbLuogo di lavoro: /b Belluno /ph3Build your international Customer Support career in Greece. /h3pAre you fluent in bItalian /b and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an bItalian-Speaking Customer Support Representative /b and work onsite in Greece in a dynamic, international, and multicultural environment. /ppWhether you are already in Greece or considering relocating from another EU country, this opportunity offers bpaid training, a competitive salary package, and full relocation support /b. /ph3Job Details /h3pbPosition: /b Italian-Speaking Customer Support Representativebr/bLocation: /b Greece - Onsitebr/bSchedule: /b 5 days per week, rotational shifts between 08:00-00:00br/bLanguages: /b Italian C1/C2 + English B2+br/bExperience: /b Previous Customer Support experience is an advantage, but no prior experience is required /ph3Salary Benefits /h3ullib€1,100 gross/month x 14 salaries /b /lilibPerformance bonus up to 10% /b /lilibFully paid training from day one /b /liliInternational and multicultural working environment /liliCareer development opportunities /liliProfessional and supportive working environment /li /ulh3Relocation Support /h3pbAlready living in Greece? /b You can join the team onsite at the designated office location. /ppbRelocating from another EU country? /b Full relocation support is provided, including: /pulliEU flight ticket /lili2 weeks of hotel accommodation /liliAirport pickup /liliReal estate agency fee covered /li /ulh3Your Responsibilities /h3pAs an bItalian-Speaking Customer Support Representative /b, you will: /pulliProvide professional customer support in Italian via phone, email, and chat /liliRespond to customer inquiries and resolve account-related issues /liliAssist customers with platform, product, and service-related questions /liliTroubleshoot issues and provide effective solutions /liliHandle customer requests efficiently while maintaining a high level of customer satisfaction /liliAccurately document customer interactions in CRM and internal systems /liliFollow established quality and productivity standards /liliHelp customers understand the platform and available features /li /ulh3What We're Looking For /h3ullibFluent Italian - C1/C2 level /b /lilibEnglish B2+ /b for training and internal communication /liliPrevious experience in bCustomer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles /b is a plus /liliStrong communication and interpersonal skills /liliCustomer-focused and empathetic approach /liliStrong problem-solving and troubleshooting skills /liliAbility to handle customer inquiries professionally and efficiently /liliComfortable using bCRM systems, digital tools, and multiple applications /b /liliGood attention to detail and accurate data entry /liliFlexible and comfortable working rotational shifts /liliAbility to work effectively in a fast-paced, international, multicultural team /lilibNo previous experience required - full paid training is provided /b /li /ul /p #J-18808-Ljbffr