Professional Services Consultant - Italy

Overview

As a Professional Services Consultant, you deliver on-site Fortinet security solutions, guiding design, deployment, testing, and optimization for customers. You work closely with the client and Fortinet teams to ensure timely, quality, and cost-effective services and knowledge transfer. You'll build confidence with strong technical skills and clear communication while advancing Fortinet best practices. This role blends hands-on implementation with collaborative problem-solving in a customer-focused environment.

Retribuzione / Benefits

• competitive total rewards package
• flexible work arrangements
• supportive work environment

Responsabilità

• Assist customers during Think and Build project phases
• Create and maintain technical documentation (designs, procedures, test plans, templates, scripts)
• Provision, customize, and verify Fortinet configurations per approved design
• Test Fortinet solutions and validate behavior
• Participate in interoperability/integration testing with Fortinet devices
• Recommend and implement Fortinet best practices
• Resolve/escalate technical issues promptly
• Deliver knowledge transfer to client staff
• Maintain core competency on Fortinet products and technologies

Requisiti fondamentali

• 7+ years of experience in LAN/WAN/Network Security
• Experience designing/implementing FortiGate or major 3rd party security solutions
• Experience in complex routing and WAN environments (BGP, OSPF)
• Experience in MPLS networks especially L3 VPN
• Exposure to MSSP or managed services (multi-tenancy, monitoring, reporting)
• Scripting and automation experience (e.g., ZTP, orchestrator integration, dashboards)
• Excellent communication and technical documentation
• Ability to work independently and in a collaborative team
• Strong stakeholder management and customer service attitude
• collaborative mindset
• strong communication
• customer-focused service attitude
• Fortinet FortiGate design and implementation
• BGP and OSPF routing
• MPLS and L3 VPN