Technical Sales Support Logistics

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:
Market Development Manager Logistics

Your Role and Responsibilities

You will have the opportunity to support the growth of ABB's automated intralogistics business by acting as a technical and commercial enabler for sales teams and customers. You will provide day‑to‑day support through your expertise in products, applications, and automation solutions for logistics environments, working closely with customers and internal stakeholders.

You will leverage your technical knowledge and customer focus to translate operational needs into effective, scalable solutions, contributing to profitable business growth and ensuring the successful deployment of the division's solution portfolio in line with strategic priorities.

- Work model: #LI-Hybrid

In this role, you'll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:

• Technical sales & pre‑sales support - Supporting sales teams and ABB channels during pre‑sales activities by acting as a technical reference for customers, participating in customer meetings, site visits, discovery calls, and technical workshops.
• Customer needs analysis & solution definition - Analyzing customer logistics processes and operational requirements (e‑commerce, retail, fashion, parcel, 3PL) and translating them into tailored automated intralogistics and robotics solutions.
• Automation and robotics solutions - Contributing to the sizing and definition of solutions including mobile robotics, item picking systems, parcel and fashion induction, and hybrid automation use cases.
• Technical offers & documentation - Supporting the preparation of technical specifications, preliminary layouts, and techno‑commercial offers, contributing to feasibility analysis, cost estimation, and solution validation.
• Cross‑functional collaboration - Working closely with engineering, IT, project management, and after‑sales teams to ensure a smooth handover from pre‑contract to project execution, acting as a trusted technical counterpart for customers.

Qualifications for the Role

• Degree or relevant experience in Engineering, Automation, Mechatronics, Industrial Engineering, or a similar technical field
• 10+ years of experience in intralogistics automation, industrial automation, robotics, or technical sales / pre‑sales environments
• Knowledge in automated logistics solutions, mobile robotics, picking and sortation systems, layout reading and logistics flows; familiarity with WMS/WCS/WES environments and CRM tools is considered an advantage
• A proactive and collaborative mindset, with the ability to take ownership, innovate, and drive continuous improvement while maintaining a strong customer‑centric and solution‑oriented approach
• You are at ease communicating in Italian and English, both written and spoken

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.