Specialist (Sales)

Specialista Senior / Project ManagerAs an Apple Retail Specialist in Rome, you drive brand loyalty by delivering an exceptional customer experience and guiding ownership opportunities. You stay current on Apple products, services, and purchase options to tailor recommendations. You support peers with knowledge sharing and contribute to an inclusive store culture. You thrive in a fast-paced environment and help customers across areas of the store, making everyday ownership feel special.Deliver excellent customer service by understanding needs and proposing appropriate Apple products and servicesEducate customers on purchase options and ownership opportunitiesStay up-to-date on Apple products, services, and sales processesSupport peers by sharing product knowledge and assisting with ownership opportunitiesMaintain accuracy and follow guidance; perform other store tasks as neededContribute to an inclusive environment by respecting differences and upholding Apple valuesKnowledge of Apple products and servicesAbility to personalize solutions based on customer needs and communicate effectivelyAbility to work in a fast-paced, multi-customer settingTeam-oriented with shared responsibility and accountabilityCuriosity and willingness to learn from othersUnderstanding of confidentiality and Apple's privacy valuesAvailability to work a schedule including nights, weekends, and public holidaysProficiency in the local language (written and spoken) #J-18808-Ljbffr