COTO Executive Assistant Intern

Who We Are:

Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue that ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the acquisition, re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country.

Among its strategic partnerships, Arsenale collaborates with Orient Express in the development and management of exceptional hospitality experiences, combining timeless heritage, refined service, and contemporary luxury standards. Through this collaboration, the Group contributes to the revival and expansion of the iconic Orient Express brand within Italy’s luxury hospitality landscape.

What We Are Looking For:

Reporting to the Chief Operating & Transformation Officer, as an Executive Assistant you will provide direct and proactive support, managing calendar, communications, and access to optimize their time and ensure smooth coordination of all related activities.

The ideal candidate is proactive, enterprising, and able to work under pressure with strong interpersonal skills that enable them to interact effectively with senior-level stakeholders.

Key Activities:

Direct and personal support

• COTO's calendar management and time protection;
• Email and inbound communications filtering: understands what requires immediate attention and what can be handled or deferred;
•   Meeting request filtering: evaluates, screens, and manages people seeking access to the COTO;
• Communication anticipation: lays the groundwork before the COTO needs to intervene directly;
• Travel support: available to accompany the COTO on trips, takes notes, handles on-site logistics.

Coordination and stakeholder management

• Interface with other assistants and secretarial staff across the group to resolve issues independently;
• Coordination among functions reporting to the COTO (HR, Business Development, M&A, Planning & Control, PMO & Transformation, IT);
•   Materials preparation, meeting follow-ups, drafting minutes and notes;
• Travel management: flights, trains, hotels, transfers.

Qualifications:

• Currently completing or recently graduated from a Master's degree (Economics, Management, Law, or similar);
• Fluent English, written and spoken,
• Previous experience in structured environments, even if brief;
• Full confidentiality and discretion;
• Proactive, able to work under pressure, with strong prioritization skills;
• Excellent interpersonal skills (comfortable navigating interactions with senior-level stakeholders);
• Available to travel and/or occasionally work late.

What We Offer:

• 6 months internship - Allowance €800
• A culture that values diversity, equity, and inclusion.

Our company is committed to diversity and inclusion. We encourage applications from all qualified individuals, regardless of gender, age, nationality, or background. By applying, you consent to the processing of your personal data in accordance with GDPR (EU Regulation 2016/679) and applicable national laws