Service Engineer

Job Summary

We are looking for a hands-on engineer to boost dealer service capabilities across our telehandler network. You will be the main technical partner for dealers, owning training, troubleshooting, and all dealer-facing technical support.

Location: Central Italy

Key Responsibilities

• Deliver technical training for dealer service teams (telehandler systems, diagnostics, maintenance).
• Provide on-site/remote support to resolve complex technical issues and improve first-time fix rates.
• Implement service process improvements and drive dealer performance KPIs.
• Coordinate equipment upgrades/retrofits and manage dealer technical escalations.

Requirements

• 3+ years of experience in construction machinery service (telehandler experience preferred).
• Strong knowledge of hydraulic, electrical, and mechanical systems.
• Fluent Italian; working English for technical communication.
• Valid driving license, willingness to travel frequently across Central Italy.