Sales Operations Analyst II

JOB DESCRIPTION

Work Schedule

Environmental Conditions

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit

As a Sales Operations Analyst you will be responsible for:

•Initiate local quotation activities once site selection has been confirmed.

•Review technical strategy from SMEs ensuring alignment with client needs. Dialogue with SME for alternative solutions or scope when appropriate.

•Responsible for building the draft technical scope, high level timelines and price estimates for the bid proposal using current quoting processes, tools and templates.

•Where appropriate, working with the Legal / Contracts function to ensure that the correct legal terms and conditions are applied to a given proposal.

•Ensuring that the appropriate proposal review and authorization have been acquired from site SMEs and management; this may include supporting deal pricing / margin discussions with Site Leadership.

•Support the Sales team on teleconferences or site visits with the client to confirm the technical aspects of projects are understood and priced appropriately together with gaining an understanding of the actions needed to progress a given deal towards successful closure and assisting / coordinating internally as necessary. Follow up as required.

•Coordinating the transition of the project information with technical contacts & project management team for all awarded projects. This includes the timely "file dropping" of quoting information into ChangePoint.

•Contribute to the updating and maintenance of SalesForce.com.

•Provide assistance to general enquiries raised by the Sales group.

•Work with Business Development Executives, Site Leadership and Project Managers to promote Patheon and ensure client satisfaction.

•Must be prepared to present and discuss quotation aspects and analysis to all levels of the organization.

•Contribute to continuous improvements within the proposals process.

•Where applicable, performs job responsibilities in compliance with cGMP and all other regulatory agency requirements

•Performs other duties as assigned

Requirements:

•Minimum Bachelor level education (B.Sc. or Eng) or equivalent professional experience.

•Very good level of English and Italian language- spoken and written

•Well organized, detail oriented and customer focused

•Strong interpersonal skills and the ability to work effectively within a diverse group of colleagues in various locations

•Good sense of urgency and ability to prioritize multiple tasks

•Strong team player

•High proficiency and capability with MS Office Suite primarily with Excel and Word

•Ideally hold pharmaceutical services industry experience, in a pharma development / technical role.

•Good knowledge of pharmaceutical manufacturing operations and dosage forms