RN Clinical Liaison

Tapestry Hospice & Palliative Care is family owned and operated – not a big corporation. We have been serving North Georgia for over 16 years and continue to grow and reach new communities. We operate as a Care Family with each other and our patients. The promise to treat everyone like they matter flows over to the workplace where our patients are treated with dignity and compassion.

We are looking for exceptional people to join our growing family. Do you want to feel appreciated and be part of a dedicated team that strives for compassion, comfort and peace for their patients and their families? Your work family includes doctors, nurses, (on call nurses, NP’s, triage nurses, admission nurses, LPN’s) social workers CNA’s, chaplains, and volunteers, just to name a few. The only thing missing is YOU!

Position Summary

Tapestry Hospice is seeking an experienced, compassionate, and highly motivated RN Clinical Liaison to serve as a key hospital-based resource.

This role is responsible for managing referral and intake processes, assessing patient eligibility, and facilitating timely, compliant admissions to hospice services. The Clinical Liaison acts as both a clinical expert and relationship manager, working closely with hospital teams, physicians, case managers, patients, and families to ensure a seamless transition to hospice care.

Essential Responsibilities

Clinical Evaluation & Admissions

• Receive and respond promptly to referrals from hospitals, physicians, case managers, skilled nursing facilities, and other healthcare providers
• Assess patients for hospice eligibility through medical record review, clinical evaluation, and collaboration with physicians
• Determine appropriateness for General Inpatient (GIP) level of care, focusing on acute symptom management needs
• Facilitate the complete hospice admission process, including obtaining consents, physician orders, and required documentation
• Ensure all admissions meet Medicare, CMS, and organizational compliance standards

GIP Level of Care Coordination

• Coordinate and admit patients to GIP level of care within hospital settings
• Communicate clinical findings and recommendations with physicians and interdisciplinary teams
• Collaborate with care teams to ensure appropriate level-of-care utilization and transitions when needed
• Support continuity of care throughout the patient’s GIP stay

Patient & Family Education

• Educate patients and families on hospice philosophy, services, and benefits
• Provide clear, compassionate guidance on what to expect from hospice care, including GIP services
• Support informed decision-making with empathy, professionalism, and cultural sensitivity

Relationship Management & Outreach

• Serve as the primary liaison between Tapestry Hospice and assigned hospitals/facilities
• Make routine on‑site visits to hospitals to maintain visibility and accessibility
• Build and maintain strong professional relationships with referral partners
• Provide education to healthcare teams on hospice criteria, services, and referral processes
• Identify opportunities to expand hospice awareness and referral networks

Coordination & Communication

• Act as a central point of contact to ensure seamless coordination between referral sources and hospice teams
• Facilitate clear, timely communication across interdisciplinary teams
• Ensure smooth handoffs from hospital to hospice care

Documentation & Compliance

• Complete all intake and admission documentation accurately and timely
• Ensure compliance with HIPAA, Medicare Conditions of Participation, and hospice regulations
• Participate in quality improvement initiatives and adhere to organizational standards

Qualifications

Education & Licensure

• Graduate of an accredited school of nursing
• Active, unrestricted Registered Nurse (RN) license in Georgia
• CPR certification
• Valid driver’s license and current automobile insurance

Experience

• 3 years of hospice experience preferred
• Prior experience in hospital‑based roles, case management, or discharge planning strongly preferred
• Experience with hospice admissions and GIP level of care highly preferred

Knowledge, Skills & Abilities

• Strong understanding of hospice philosophy, patient eligibility, and GIP criteria
• Excellent clinical assessment and critical thinking skills
• Proven ability to manage admissions, documentation, and coordination processes
• Strong communication and interpersonal skills with the ability to engage patients, families, and healthcare professionals
• Familiarity with community resources and healthcare referral networks
• Ability to work independently and manage multiple priorities effectively

Personal Attributes

• Compassion and sensitivity to the needs of terminally ill patients and their families
• Professional maturity, collaboration, and strong interpersonal judgment
• Ability to educate and influence referral sources with credibility and confidence
• Flexibility and adaptability in a fast‑paced hospital environment
• Strong commitment to patient advocacy and quality end‑of‑life care

Work Environment

• Primarily based in hospital and facility settings
• Requires routine travel within the service area
• May require flexibility in scheduling based on patient and referral needs

Why Choose Tapestry Hospice & Palliative Care

• Competitive Compensation Packages
• Health, Dental, Vision, LTD, STD and Life Insurance
• 401k with up to 6% match after 90 days
• Mileage Reimbursement
• Cell Phone Reimbursement
• 7 paid holidays
• Self-Care Day – We celebrate YOU with a day off & $100
• Paid referral program
• Tuition Reimbursement opportunities available