Air Logistics Operational Care Specialist

ppIt's more than a jobAs a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. /p h3How you create impact /h3 ul liManage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables. /li liFollows the communication concept for effective communication with stakeholders. /li liMonitor shipments, follow up on all deviations, accurate and timely updates for visibility in internal systems, including financial data. /li liReview and clarify operational instructions if there are conflicts or deviations with regulatory requirements, routing, tracking and tracing, rate information, or other discrepancies. /li liPromptly report problems, operational disputes or discrepancies to the direct supervisor. /li liCollaborates with all partners/suppliers, gateway, warehouse, customs teams, and external parties as needed. /li liMonitors operational performance of carriers and other partners and elevate/ create awareness if performance and commitments are not being delivered. /li liActive participant in process improvement identification, and implementing changes. /li liWork with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations. /li /ul h3What we would like you to bring /h3 ul liAt least one year of experience in a similar role. /li liExcellent communication and organizational skills when dealing with stakeholders both internally and externally. /li liKnowledge of air logistics and its industry specific guidelines. /li liA IATA DRG certification is an advantage. /li liAdaptable and eager to work in a dynamic environment. /li liFluency in Italian and English. /li /ul h3What's in it for you /h3 pBy joining the Kuehne+Nagel team, you will have the opportunity to work in a safe and stable environment, with a strong focus on physical and mental well-being. We offer professional growth and development opportunities, including at an international level.Joining Kuehne+Nagel means being part of a company that genuinely invests in people:Development first – real opportunities for learning and growth.Teamwork that matters – experienced colleagues ready to support you.Innovation encouraged – we welcome new ideas and continuous improvement.Healthy balance – a supportive and flexible work environment. /p h3Who we are /h3 pLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. /p pAir Logistics Operational Care Specialist milan, lombardy, Italy /p /p #J-18808-Ljbffr