Italian Speaker Customer Success in Lisbon, Portugal

ph3Italian Speaker Customer Success in Lisbon, Portugal /h3pRome, Metropolitan City of Rome Capital, Italy /ppJob Openings Italian Speaker Customer Success in Lisbon, Portugal /ph3About the job Italian Speaker Customer Success in Lisbon, Portugal /h3pbExciting Career Opportunity with Cross Border Talents: Join Us as a Customer Success Agent in Lisbon, Portugal! /b /ppbJob Title: /b Italian-Speaking Customer Success /ppbLocation: /b Lisbon, Portugalbr/bWork Arrangement: /b On-site /ppbOverview: /bbr/Are you enthusiastic about providing top-notch customer service? We are seeking an Italian-Speaking Customer Success to join our team in Lisbon, Portugal. This on-site position is ideal for individuals who are fluent in Italian and possess a good command of English. Whether you have experience in client support or are eager to start your career in this field, we encourage you to apply and become a part of our diverse and dynamic team. /ppbKey Responsibilities: /b /pullibClient Assistance: /b Deliver exceptional support to Italian-speaking clients via phone, email, and chat, promptly addressing their needs and resolving issues. /lilibIssue Resolution: /b Effectively diagnose and troubleshoot client issues, ensuring their satisfaction with the solutions provided. /lilibData Recording: /b Maintain accurate records of client interactions and feedback in our CRM system. /lilibClient Relations: /b Foster strong relationships with clients, ensuring high levels of satisfaction and loyalty. /lilibTeam Collaboration: /b Collaborate with colleagues and other departments to ensure smooth service delivery and a positive client experience. /li /ulpbCandidate Requirements: /b /pullibLanguage Proficiency: /b Native-level fluency in Italian, with at least B2-level English proficiency. /lilibEligibility: /b Must possess EU citizenship or a Portuguese residence card. /lilibExperience: /b Previous experience in client support or a related field is beneficial but not required. /lilibRelocation: /b Willingness to move to Lisbon, Portugal (Relocation package available for those relocating from abroad). /lilibCompetitive Salary: /b An attractive salary package that reflects your skills and experience. /lilibPerformance Bonus: /b Potential to earn bonuses based on your performance. /lilibMeal and Transport Allowance: /b Daily allowances for meals and transportation. /lilibWelcoming Bonus: /b Receive a €2,000 welcoming bonus as a new hire. /lilibRelocation Support: /b Financial assistance for relocation, including help with finding accommodation. /li /ulpJoin us in Lisbon and advance your career while enjoying the vibrant culture and beautiful surroundings of one of Europe’s most captivating cities. We look forward to your application! /p /p #J-18808-Ljbffr