Head of AI (SaaS)

Company Overview

team.blue is an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online. 60+ successful brands make up the group; within those brands, 4.000 experts serve its 3.5 million customers across Europe and beyond.

team.blue's brands are a mix of traditional hosting businesses, offering services from domain names, email, shared hosting, e-commerce and server hosting solutions and specialist SaaS providers offering adjacent products such as compliance, marketing tools and team collaboration products. This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.

Position Overview

As AI Lead (SaaS), you will be responsible for enabling AI Product innovation of our SaaS brands, and aligning their AI initiatives and product roadmaps with the overall team.blue AI & Data strategy.

You will support the brands in creating and executing their AI & Data product roadmaps and initiatives, driving the use of AI & ML in their products and supporting AI & Data product development.

This role will act as the key liaison between the central group AI & Data function and the brands, driving collaboration, and enabling shared AI & Data value creation across the portfolio.

Key Responsibilities

AI Product Innovation

• Partner with brands to identify and develop innovative AI products, use cases and initiatives that create business value
• Design AI solution architectures and flow patterns that align technical possibilities with business stakeholder needs
• Shape the creation and execution of brand AI product roadmaps and drive AI product innovation to support brand growth priorities and group priorities

Technical Guidance & Support

• Act as a sounding board for the brand product teams as they build AI products, advising and guiding them and sharing your knowledge of AI & Data advances
• Support fast development of AI products and initiatives by coordinating access to the group AI & Data teams and resourcesAid in the due diligence process of prospective companies when appropriate, by vetting the feasibility and defensibility of their AI & ML-powered products
• Champion AI upskilling initiatives to increase brand self-sufficiency over time

Strategic Alignment

• Act as a liaison between the brands and the group AI & Data function, serving as the single point of contact regarding AI & Data topics
• Coordinate AI initiatives and roadmaps between and across the brands and with the group AI & Data function
• Ensure alignment of brand AI initiatives with the group AI & Data strategy and priorities while respecting brand autonomy and growth path

Communication & Governance

• Enable communication flows between the brands and group AI & Data function, ensuring alignment on priorities and supporting rapid decision making
• Ensure visibility into brand AI & Data activities, timelines, and risks with regular strategic briefings, presentations and updates for executive stakeholders
• Ensure visibility of group AI & Data resources and initiatives within the brands

Requirements

• 5+ years of experience shipping AI products to real end users and driving AI product innovation, ideally within the SaaS space
• Strong technical background in AI & Data and understanding of AI and Data's strategic business potential and how to translate it into product features and initiatives
• Experience shaping and managing product or AI & Data roadmaps in close collaboration with technical, product and commercial teams
• Exceptional stakeholder management skills, with proven ability to manage and influence senior stakeholders in a matrixed environment
• Skilled communicator, able to balance strategic alignment with local autonomy and business priorities
• Comfortable operating at both strategic and technical levels, with the ability to zoom in and out seamlessly, and work across technical and business teams
• Structured, analytical mindset with the ability to synthesize complex inputs into actionable direction
• Experience in post-merger integration or multi-brand strategy environments is a plus

“Come as you are”

Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

ESG

At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here.