Head of Sales

Overview

In this role you will lead the country sales strategy for DHL Global Forwarding in Kuwait, directing revenue growth across air, ocean, and road freight. You'll work with cross-functional teams to secure major opportunities, build a robust pipeline, and optimize pricing and profitability. Your leadership will shape a high-performing sales organization and strengthen key accounts to deliver sustainable, above-market growth. This is a global, mission-driven position at a market-leading logistics provider.

Retribuzione / Benefits

• Opportunities in a global company
• Possible further career development
• Competitive salary
• Top Employer certification

Responsabilità

• Lead the country sales strategy and annual plan in line with regional/global objectives
• Deliver revenue, gross profit, volume, new business, and retention targets with a focus on profitable growth
• Identify market opportunities, customer segments and strategic prospects to sharpen DHL's market position
• Develop and maintain a strong sales pipeline with qualification, coverage, and forecasting accuracy
• Lead new-business acquisition while driving retention and cross-selling across existing customers
• Engage in major strategic opportunities and lead customer negotiations with cross-functional support
• Ensure customer solutions reflect requirements, market developments and product/service capabilities
• Drive pricing discipline and profitability in collaboration with Product, Pricing and Finance
• Review performance against KPIs and take corrective actions as needed
• Develop strategies for key accounts and ensure senior-level engagement and relationship management
• Promote cross-selling across Air/Ocean/Customs/Industrial Projects and other products
• Ensure effective use of CRM, sales processes, and data quality
• Monitor competitor activity and translate insights into sales actions
• Coach and develop the sales team, with regular performance reviews and succession planning
• Recruit and retain high-performing sales talent in line with DHL policies
• Ensure compliance with policies, governance and approvals in commercial activities
• Collaborate with Country Management and regional sales to align priorities and share intelligence

Requisiti fondamentali

• Bachelor's Degree
• More than 10 years of experience in sales leadership or related roles
• Experience in cross-functional collaboration with Product, Pricing, Finance and Operations
• Strong track record in major strategic opportunities and negotiations
• leadership and people development
• strategic thinking
• negotiation and stakeholder management
• CRM tools
• pipeline management
• sales forecasting