Automotive Technical Delegate (Diagnostic Technician)

ppMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. /p pWith our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. /p pWe’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. /p pYou’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs. /p h3What you’ll do: /h3 ul liSupport dealerships and repairers /li lion-site and remotely /li liDiagnose and resolve /li licomplex electrical, electronic, and drivability faults /li liUse OEM tools (e.g. wiTECH, DiagBOX ) for diagnostics, flashing, and parameterization /li liIdentify /li liroot causes /li liusing wiring diagrams and technical documentation /li liSupport both /li liindividual cases and wider technical issues across fleets /li liCreate clear /li litechnical reports and case updates /li liCoach technicians and provide /li lihands-on guidance /li liFeed recurring issues into continuous improvement /li /ul h3What you bring: /h3 ul liStrong experience in /li liautomotive diagnostics / technical support / workshop or field service /li liProven ability to fix /li licomplex electrical/electronic faults /li liHands-on use of /li liOEM diagnostic tools /li liConfidence reading /li liwiring diagrams and technical documentation /li liExperience working with workshops, engineering, or technical teams /li liAbility to support xysqume and guide technicians /li liPreferred : experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background /li /ul h3Technical knowledge /h3 ul liModern vehicle systems: /li lipowertrain, ADAS, body electronics /li liNetworks: /li liCAN / LIN / FlexRay /li liDiagnostic methods: /li liroot cause analysis, guided diagnostics, flashing /li /ul h3Language /h3 ul liWorking proficiency in English required (written and spoken) /li liAdditional European languages are a plus /li /ul h3Additional information /h3 ul liCCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Livello 2 /li liRAL 38 EUR /li /ul /p #J-18808-Ljbffr