Junior Customer Quality Engineer

ppAs part of the Quality team at Poltrona Frau in Motion, the position contributes to the delivery of unique and highly sophisticated interior solutions for luxury automobiles, premium-class airline cabins, and yachts. /ppThe position reports to the Customer Quality Manager. /ph3Main activities /h3ulliParticipating in the development team's APQP activities for assigned projects, communicating customer requirements to the project team, suppliers, and production /liliManaging issues related to projects in the launch phase /liliCoordinating metrology activities (3D scanning and/or measurements using checking fixtures) for products being launched /liliEnsuring the accuracy and completeness of PPAP documentation for customers and supporting the SQE function in monitoring supplier PPAP /liliCoordinating customer visits and audits /liliMonitoring metrics related to customer quality performance (PPM), external cost of poor quality, and the status of customer-specific improvement plans /liliMonitoring and managing OEM customer portals /liliLiaise with key clients to manage action plans and coordinate the departments involved in implementing corrective actions in accordance with Gantt chart timelines /liliSupport the Engineering department in drafting and updating PFMEAs /liliDevelop process control plans based on PFMEA inputs /liliManage customer claims, conduct problem-solving activities, and compile 8D reports, communicating customer feedback both internally and to suppliers /liliPrepare Quality Books for individual projects during the launch phase, in collaboration with the Process Quality, Engineering, and RD departments /li /ulh3Education experience /h3ulliDegree in Mechanical or Management Engineering /liliExperience in Quality and in dealing with automotive industry clients (preferred) /liliFluent English /li /ulh3Technical soft skills /h3ulliKnowledge of UNI EN ISO 9001:2015 and IATF 16949:2016 standards /liliStatistical techniques and Statistical Process Control (SPC) methods /liliMeasurement System Analysis (MSA) methodologies /liliAbility to interpret technical drawings /liliKnowledge of the APQP/PPAP process; knowledge of VDA MLA is a plus /liliKnowledge of key quality tools for problem-solving (8D, Ishikawa, 5 Whys) /liliInterpersonal and communication skills /liliInternal and external customer orientation /liliOrganizational skills /liliLean thinking techniques /li /ulh3Workplace /h3pTolentino (Macerata), with willingness to travel for work. /ph3Conditions /h3pThe position offers a employee classification with a gross annual salary of € in line with CCNL Legno Arredo Industria collective agreement. The compensation range indicated in this job posting represents an estimated average range for the position. The final remuneration will be determined based on the selected candidate’s experience, skills, and qualifications, in accordance with applicable EU pay transparency and pay equity requirements. /p /p #J-18808-Ljbffr