Global Sales Process Owner

Overview

In this role you will lead the design, optimization and governance of global sales processes to drive a scalable, standardized Lead-to-Order / Quote-to-Cash framework. You will partner with cross-functional teams to deliver a seamless digital sales experience that boosts seller productivity and customer satisfaction. You'll apply advanced methods to improve process performance and support commercial strategy, with a strong change-management aspect. This is a strategic role at NIQ, focused on transforming how we win in a complex, global market.

Retribuzione / Benefits

• salary 70,000–90,000 euros gross/year
• non-guaranteed bonus subject to plan terms
• flexible working hours
• hybrid work options
• comprehensive onboarding and internal training
• access to learning platforms

Responsabilità

• Lead the design, optimization and governance of global sales processes and policies for scalability across regions
• Collaborate with Sales, Marketing, Commercial Operations, Finance, IT and external vendors to define and maintain the technology roadmap for digital sales transformation
• Harmonize customer-centric workflows to deliver consistent, integrated sales processes across regions and segments
• Drive seller efficiency and customer experience improvements through process and platform optimization
• Apply Lean Six Sigma and other methods to engineer high-performing processes with measurable business impact
• Support training and change initiatives to embed new processes in the business

Requisiti fondamentali

• 8–10 years of global sales process ownership and optimization experience in L2O or L2C domains
• Knowledge of sales methodologies (MEDDICC, Challenger, SPIN, BANT)
• Proven success implementing consistent CRM processes globally
• Familiarity with design thinking and storyboarding for process modeling
• Ability to assess and manage impact of process automation on sales teams
• Deep CRM domain expertise (Sales Cloud, CPQ, incentive compensation, analytics, contract lifecycle management)
• Commitment to aligning practices with industry best standards
• Strong stakeholder management and influence across diverse, global teams
• Ability to build consensus and drive execution in ambiguous environments
• Delivery-focused track record translating business requirements into actionable outcomes
• Stakeholder management and influence
• Change leadership and training orientation
• Cross-functional collaboration
• Sales Cloud
• CPQ
• incentive compensation systems