Technical Services Senior Specialist - ECR (Electronic Cash Register)

ph3What if your next job let you simplify payments for millions, every single day? /h3pJoin Nexi and be part of a collaborative, inclusive workplace where you can learn, grow, and make an impact everyday. /ph3About Nexi /h3pAt Nexi, we're simplifying the future of digital payments. As one of Europe's leading payment companies, we combine international scale with the dynamism of a fast-moving tech company. With over 9,000 colleagues across more than 25 countries, we're shaping how people and businesses pay and interact every day. Here, your skills, curiosity, and ambition don't just support the business. They help shape what comes next. /ph3Your Everyday at Nexi /h3pAs a Technical Services Specialist - ECR (Electronic Cash Register), you’ll join a collaborative and forward-thinking team based in Milan. /ph3About Your Future Role /h3pIn this position, you will: /pulliact as a Subject Matter Expert (SME) for the activation and technical support processes of fiscal cash register solutions, including integration—where applicable—with fiscal cash registers, supporting accredited technician networks. Ensure continuous updates within Operations areas regarding industry fiscal developments and regulations. /lilioversee network delivery activities with a strong focus on fiscal compliance, ensuring high service quality standards and managing, in a structured way, the collection, analysis, and resolution of operational and fiscal issues raised by customers and sales channels. /lilioversee and coordinate technical and fiscal activities throughout installation and technical support processes, ensuring alignment between regulatory requirements, system configurations, and operational processes for maintenance and installation. Provide ongoing training both on fiscal cash registers and on management software used by advanced retail points (e.g., store management apps, inventory, invoicing, etc.). /liliensure high performance in training activities for end customers during service activation (installation) touchpoints and, where required, during maintenance activities. /li /ulh3What We Value in You /h3pWe’re looking for someone eager to make a difference. Here’s what we value: /ph3Essential Qualifications: /h3ulliAt least 5 years of experience in technical services related to fiscal cash registers, including management of local dealers and expertise in regulatory and procedural aspects of electronic cash registers. /liliKnowledge of fiscal regulations related to electronic cash registers. /liliProven ability to manage complex integrations by coordinating and engaging multiple stakeholders. /liliGood command of English (written and spoken). /liliAdvanced proficiency in Microsoft Office suite (especially Excel and PowerPoint). /liliAbility to anticipate technical or commercial issues before they impact partners. /liliAbility to effectively interact with internal technical teams. /liliResults-oriented approach in dynamic and technologically advanced environments. /liliProblem solving skills. /li /ulpEven if you don’t check every box, your unique potential and willingness to learn could set you apart. /ph3What's in It for You? /h3h3Salary Range /h3pGross annual salary range: €50,000.00 – €70,000.00 + company bonus /ph3Benefits That Support You /h3ullibHybrid work flexibility /b: smart working policy, PTO and flexible working arrangements, remote working options during selected holiday closures /lilibFinancial wellbeing benefits /b: meal vouchers, public transport carpooling support, gym membership benefits, private health insurance, mental wellbeing support, pension fund and access to the NexiMe employee benefits platform /lilibFamily support /b: Parents Caregivers policy, enhanced parental leave, domestic support, childcare and pet-sitting support, summer camp allowance /lilibLearning development /b: PayTech University, professional development opportunities and internal mobility /li /ulpJoin an international team and grow your career in a dynamic, collaborative environment. /ph3Life and Culture at Nexi /h3pWith over 9,000 colleagues across 25 countries, we're one international team driven by curiosity, ambition, and a passion for innovation. Discover our culture, our values, and how we're shaping the future of digital payments. Visit our Life at Nexi page. /ph3Diversity and Inclusion Commitment /h3pAt Nexi, diversity and inclusion are at the heart of who we are. By embracing differences and fostering respect, we build a culture where every individual has the opportunity to learn, grow, and succeed. /ph3Next starts with you, everyday /h3pAt Nexi, our next idea, our next innovation, starts with you. Join us today. /p /p #J-18808-Ljbffr