AI Workflow & Agent Builder

From day one at Unobravo, we’ve been on a mission to make mental health support truly accessible to everyone by normalizing therapy, fostering openness, and breaking down the stigma that still surrounds it. Our success is driven by an exceptional team dedicated to providing high-quality, accessible care, anytime, anywhere. With over 9,000 qualified therapists and more than 7 million therapy sessions delivered, we’re proud to have made a meaningful difference in countless lives.

We are looking for an AI Workflow & Agent Builder to join our central Operations team and grow with us as we build an AI-native company. Reporting to the Head of Operational Intelligence, you will work alongside our Operations sub-departments to identify improvement opportunities and contribute to building practical AI-powered solutions. We look for a hands‑on, curious builder: someone who enjoys experimenting with new tools and is eager to turn ideas into working solutions. You do not need to come from a traditional engineering background. What matters most is that you have already built something with AI (even if it’s a personal project) and that you are hungry to learn and grow fast.

You’ll contribute to building big varieties of solutions from Agents, Agentic Systems, Connectors to automations, copilots, integrations, and workflows that help shape the way the operation team of Unobravo works. If you get excited by connecting tools, building things that didn’t exist yesterday, and rethinking how work should happen in the age of AI, we'd love to meet you.

The Essentials

Seniority: Entry‑Level
Languages: Italian, English
Location: Milan
Salary range: EUR 30,000 – 35,000 in line with our commitment to transparent and equitable compensation practices

What You’ll Do

Drive AI adoption within the Operations team by elevating AI literacy and empowering team members to actively participate in the creation, orchestration and continuous improvement of AI agents.

Map & Diagnose: Get involved with internal teams to understand how they work, spot repetitive or inefficient tasks, and flag opportunities where AI and automation could help, always alongside more senior team members.

Agents and Agent orchestration for the team and potentially contributing outside of the team: contribute to the design and implementation of AI‑powered solutions, including:

• workflow automations
• AI copilots and internal assistants
• reporting automations
• integrations between existing tools and AI platforms
• lightweight internal tooling

Typical tooling may include: OpenAI / Anthropic APIs, Make, Zapier, n8n, spreadsheets, databases, and SaaS integrations.

Support & Translate: Help bridge the gap between technical solutions and non‑technical teams. You can explain what you built and why it matters in simple, clear terms.

Document & Enable: Help document processes, contribute to internal playbooks, and support teammates in adopting new tools and workflows.

Must-have

• First hands‑on experience building agents and agentic orchestration systems: personal projects, university work or freelance experience all count. Show us what you built.
• Problem‑solving attitude: you enjoy figuring out how things work and finding smarter ways to do them.
• Excellent communication skills and willingness to collaborate and train non‑technical people.
• Eager to learn, iterate and grow in a fast‑moving environment.

Power‑Ups

• Familiarity with Python and/or SQL
• Exposure to Operations workflows
• Any experience in a startup or high‑growth environment
• Strong curiosity and a habit of staying up to date with the AI tools landscape

What we offer Desk Here, Desk There

Home or hub? You choose! We’ll support you with a home workstation budget to perfect your setup and up to two coworking sessions a month to connect with your teammates.

Scaling with purpose

Step into a work environment that is in constant motion, and ever‑evolving. Be part of a company that’s on the rise!

Everyone Needs Unobravo

Your mental health matters. Get access to exclusive discounts on psychotherapy sessions with our professionals: your well‑being comes first.

Moments That Matter

Enjoy unforgettable company retreats, team‑building experiences, nationwide aperitivo parties and more.

Free Online Language Training

We speak your language, and want you to speak ours! Enjoy a free membership and conversation courses on our language platform to grow personally and professionally.

Birthday Off

Celebrating the passing of time is also fun at Unobravo! All employees can enjoy a day off on the month of their birthday.

World Mental Health Day, Our Way

On World Mental Health Day, we step back together, giving each of us an additional day off to rest, reflect and recharge.

Inclusive Parental Leave

Enjoy extra days off to celebrate the arrival of your little ones. Available for all parents, including biological fathers, same‑sex parents, adoptive, and foster parents. Because every family deserves time to connect.

Come as You Are

At Unobravo, everyone is welcome. We value individuality and believe that diverse perspectives make us stronger. We’re proud to be an equal‑opportunity employer and to provide reasonable accommodations to ensure a fair and accessible hiring process for all. If you require any support or adjustments during the application or interview process, please let us know, we’ll do our best to make sure you have a positive experience.

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